K360 Support

K360 Support

The following tutorials will help you in navigating the K360 ordering platform.

  • Play video

    How to place an order

    Add items from the catalog. Non-stock (how to determine) JIT, SUR, Direct Ship.

  • Play video

    Password & Notifications

    This video will show you to how to reset your password and adjust notifications.

  • Play video

    Create custom guide

    Learn how to create a custom guide.

  • Play video

    Edit custom guide

    Learn how to edit a custom guide.

  • Play video

    Order history

    How to view your order history.

  • Play video

    Navigating the K360 Order Desk AI Tool

    Learn how to navigate the Order Desk AI tool.

  • Par levels in a custom guide

    Here you will learn how to set par levels in a custom guide.

  • Place an order with Excel

    Here you will learn how to use Excel and upload an order.

  • Setting up notifications

    Here you will learn how to set up Email or text notifications.

  • Editing unit of measure

    Editing unit of measure for custom guide items on K360.

  • Adding items to a locked guide

    Use Excel to add items to a locked guide on K360.

  • How to Stop Screen Jumping

    Stop screen from jumping by controlling your zoom levels

  • Edit and Manage Custom Items

    How to Edit and Manage Items in Your Custom Order Guide